Cookie Policy

Last Updated: September 12, 2025

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, understand how you use our site, and improve your overall browsing experience.

We use cookies to enhance website functionality, analyse visitor patterns, and provide personalised content that better serves your needs.

How We Use Cookies

We use different types of cookies for various purposes on our website. Each category serves a specific function in improving your experience

Essential Cookies

These cookies are necessary for basic website functionality, including navigation, form submissions, and security features. They cannot be disabled without affecting site performance.

Duration: Session and up to 12 months

Functional Cookies

These cookies remember your preferences and settings, such as language choices, font sizes, and other customisation options to enhance your user experience.

Duration: Up to 24 months

Analytics Cookies

We use these cookies to understand how visitors interact with our website, which pages are most popular, and how we can improve site performance and content.

Duration: Up to 26 months

Marketing Cookies

These cookies help us deliver relevant content and advertisements based on your interests and browsing behaviour, both on our site and across other platforms.

Duration: Up to 12 months

Third-Party Cookies

Some cookies on our website are set by trusted third-party services that help us provide better functionality and analyse site performance. These may include

  • • Google Analytics for website traffic analysis
  • • Social media platforms for content sharing
  • • Customer support chat services

Managing Your Cookie Preferences

You have several options for controlling how cookies are used on your device

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically block all cookies, accept only certain types, or delete existing cookies. Note that blocking essential cookies may affect website functionality.

Opt-Out Options

You can opt out of specific cookie categories using our cookie preference centre, which appears when you first visit our site or can be accessed through the link in our footer.

Your Privacy Rights

Depending on your location, you may have specific rights regarding cookies and data collection under various privacy laws

European Union (GDPR)

If you're in the EU, you have the right to

  • • Consent to or refuse non-essential cookies
  • • Access information about cookies we collect
  • • Request deletion of cookie data

California (CCPA)

California residents can

  • • Know what personal information is collected through cookies
  • • Request deletion of cookie-related data
  • • Opt out of the sale of personal information

Brazil (LGPD)

Brazilian users have the right to

  • • Confirm the existence of cookie data processing
  • • Request access to and correction of cookie data
  • • Request deletion of unnecessary cookie data

To exercise these rights, please contact us using the information provided at the end of this policy.

Consequences of Disabling Cookies

While you can browse our website with cookies disabled, some features may not work properly. This could include contact forms, personalised content, and site navigation preferences. Essential cookies are required for basic functionality and security.

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. The updated date is shown at the top of this policy. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about our use of cookies or this policy, please contact us

Email: contact@crystanovael.com

Phone: +61 769-659-169

Address: 123 Collins Street, Melbourne VIC 3000